When you choose Tribridge to support your organization, you are choosing peace of mind. We are committed to keeping technical issues at a minimum and providing complete response and resolution. With our Customer Care team, you have access to expert consultants and knowledgeable technical specialists ready to help solve challenges with your business applications and technical infrastructure.
What you can expect from Tribridge Customer Care:
- Service level guarantees for fees and response time
- Level 1 telephone response
- Level 2 remote system access
- Level 3 on-site assistance when needed
- A variety of support plans that are customizable to your unique needs. Contact your Customer Account Manager for details.
Our Customer Care team is on hand to help with your technical problems between 8:00 AM and 8:00 PM Eastern Time, Monday through Friday. In the event that you need technical support, there are two ways to contact the team:
EMAIL: support@tribridge.com
PHONE: 877.TRI.1114
Tech Support Portal
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