Tribridge is an IT Services and Business Consulting Firm Dedicated to Helping Our Customers Become More PRODUCTIVE, PROFITABLE, COMPETITIVE and SECURE.

See Beyond the

Finish Line

The Customer Experience

A True Business Partner

Top-level talent to plan and execute your project is only the beginning of the Tribridge relationship. Our ultimate goal is to help you see beyond the finish line into how your investments can really improve the way you do business. We offer a wide variety of programs and resources to help you stay informed of the latest trends, respond to the changing needs of your organization and fully leverage your business systems.

Click through the tabs below for an overview of the benefits and services you receive as a valued Tribridge customer:

Setting the Standard for Customer Service

Beyond the initial scope of the project, Tribridge can help you achieve an executive view with proactive business planning and a technical roadmap for capturing your long-term growth objectives.

  • Dedicated Account Management – With Tribridge, you get a single point of contact who is dedicated to ensuring your complete satisfaction. In addition to offering expert service coordination, your designated Customer Account Manager interfaces with Microsoft and other software providers on your behalf.
  • Dedicated Project Management - Our trained project managers bring best practices and accountability to upgrades, systems rollouts and other initiatives.  Their goal is to minimize surprises and ensure that our team exceeds your expectations from planning to go-live.
  • Managed Services -  cost-effective and proactive option for outsourcing the daily management and maintenance of your IT applications and infrastructure.
  • Technical Support – With our Customer Care team, you have peace-of-mind access to expert consultants and knowledgeable technical specialists.

Proactive Support for Critical Systems

Maximizing the performance and dependability of critical systems is important to every company regardless of size, business model or industry.  Tribridge Managed Services provides a proactive approach to monitoring your critical business applications, identifying potential problems and starting the remediation process BEFORE users are affected.

Infrastructure Managed Services

Let us show you how our Infrastructure Managed Services program can help you maximize your IT investment across the board.  Our experts will evaluate your current network and compile a custom Executive Dashboard, including your company's memory CPU utilization, virus threats, bandwidth issues, exchange database stability and more. In just a few hours you'll have insight into your system's vulnerabilities and a plan for making improvements.  Learn More >>

Application Managed Services

We complement our experienced on-site consulting team with a cost-effective managed application services program designed to deliver efficient, dependable support and maintenance of critical business applications.

Our Application Managed Services includes dedicated help desk and other support services, including on-going application patching, testing, break-fix, and end-user issue resolution.  Give your team the edge they need to optimize and maintain Accounting, ERP, CRM or other key support systems.  Learn More >>

Joining the Tribridge Community

  • Customer Portal – TribridgeXchange gives you exclusive access to project information, valuable tools, best practices, your industry peers and Tribridge subject matters experts.
  • Alliance Network – Our Strategic Alliance program connects you with trusted partners who can help you build your business strategy and offers complementary resources to Tribridge services.
  • Events/Advisory Groups – Extend the functionality of your technology and learn about the latest IT business solutions available to you through our events and advisory groups.
  • Solution-Based User Communities – Share industry best practices and interact with other customers who are using the same business applications as you.  Contact your account manager for a list of local groups affiliated with Tribridge.
  • Facebook and Online Social Media - Tribridge maintains a wide range of social media groups to help our customers and partners connect with and learn from each other.  Check us out at: www.tribridge.com/facebook | www.tribridge.com/twitter | http://blog.tribridge.com

Training Solutions from Tribridge

Tribridge provides a range of flexible training solutions designed to help your organization maximize user productivity and return on technology investments.  From formal classes, to mentoring and online learning, Tribridge can provide a learning roadmap that fits your individual needs.

  • Classroom Training — Tribridge has facilities around the US ready to host your team for custom or standard training classes.
  • On-site Classes — When training offsite is not an option, Tribridge can provide materials and resources to deliver at your office.
  • Online Learning - TLC, or Tribridge Learning Center, is an option many of our clients take advantage of for providing a wide range of material to larger groups at extremely competitive rates.

Contact us today to learn more about custom training for your team.

Technical Support You Can Depend On

A variety of support plans that are customizable to your unique needs, including service level guarantees for fees and response times. Contact your Customer Account Manager for details or contact our Customer Care Team directly. 

  • Level 1 telephone response
  • Level 2 remote system access
  • Level 3 on-site assistance when needed

Our Customer Care team is on hand to help with your technical problems between 8:00 AM and 8:00 PM Eastern Time, Monday through Friday. In the event that you need technical support, there are two simple ways to contact the team:

Email customer support: support@tribridge.com

Call customer support: 877.TRI.1114

Tech Support Portal