Adherence to frequently changing regulations and the mandate to provide detailed, timely financial information can make ensuring fiscal responsibility and enhancing constituent services a challenge. Today more than ever, government and public agencies are seeking to improve technology solutions and business processes to meet these constantly increasing demands.
Tribridge partners with state and local governments to provide proven comprehensive solutions, which aim to perform to the same standards that these agencies strive to achieve every day. Our seasoned public sector experts can help you expand performance capabilities, invoke change, promote growth, enhance security – and better manage finances, human resources, citizen relationships, funds and grants.
Tribridge has the people and the expertise to deliver innovative solutions designed to help your government or public agency improve efficiency, build stature and improve citizen satisfaction.
A look at how our services can help:
- Gain real-time insight into organizational information and metrics for better decision-making
- Integrate data and streamline information flow across different systems, departments and agencies for greater collaboration
- Improve response to citizen requests with centralized databases and automated follow-up tools
- Enable one-stop citizen self-service through Web portals
- Simplify the management of employee data, payroll, benefits and performance while complying with reporting requirements
Accounting and ERP Services
- Project accounting/grant management
- Budgeting, encumbrance and fund accounting
- GAAFR and GASB34 compliance
- CAFR creation
- Utility billing
- Payroll and human resources
- Employee self-service
- Permitting and licensing
- Tax assessment
- Fleet management
- Job costing and work order management
Citizen Management Services
The faster the response and the more assistance your agency can provide, the greater value you can deliver to citizens, other organizations and the communities you serve. Tribridge can design and implement a cost-effective 311 Citizen Management System that will help you effectively respond to different types of agency contact center requests and provide a measurable opportunity to demonstrate effective government.
Contact us today to learn how we can provide the tools needed to effectively respond to agency contact center requests, including:
- Telephone inquiries
- Email requests
- Web requests
- Portals and dashboards
In government, as in business, both a good first impression and superior constituent service are essential. Your agency’s call center experience can be critical to a citizen’s assessment of your entire agency’s competence.
Case Studies
Media
Press
White Papers
Some of our customers in this area include:
- City of Gulfport
- City of Largo
- City of Plantation
- City of Rochester
- City of Savannah
- Delaware County
- Loudoun County
- Rockdale County
- Salt Lake County
- Sarasota County