Customer Care

The strategy, selection and implementation of the right business application is critical to the success of your operations. But once the right software is running, how do you make sure that your systems respond to changes in people, processes, and the latest technological advances? Tribridge clients depend on Tribridge Customer Care, your answer for keeping systems working, your staff prepared, and taking advantage of the power of the application that helps you run your business.

Services:

Tribridge Customer Care provides complete planning and assistance including: 

  • Telephone, remote, and on site
  • Dynamics support Dynamics upgrades
  • End user and staff training
  • Assistance with Microsoft support
  • Sales, implementation, and support assistance for 3rd party software
  • Additional user licensing assistance

What You Can Expect from Tribridge Customer Care:

  • Assigned Customer Service Manager as your single point of contact who can be reached at 1-888-HELPDYN (435-7396)
  • Personal introduction to Customer Service Manager and training on Microsoft Customer Source
  • Service level guarantees for fees and response time
  • Dedicated team performing reactive and proactive support and upgrades
  • Level 1, 2, and 3 support including telephone response, remote system access, and on-site assistance
  • Integration with Microsoft corporate support agreements
  • Discounted service rates for pre-paid agreements

If you are new or existing Microsoft Dynamics™ customer, turn to Tribridge for the best in software support.

For more information contact Tribridge Customer Care at 1-888-HELPDYN (435-7396).





Customer Testimonial

Tribridge is a trusted advisor to Alphastaff whether they are supporting our GP environment, designing custom software or keeping our infrastructure secure. It is rare to be able to leverage such broad and deep expertise from one firm.

Alphastaff