Emphasize the Operational Side of Healthcare with ERP
Published: July 02, 2014
The healthcare sector is without a doubt one of the more technologically advanced fields out there, with new, cutting-edge medical solutions always making an appearance. Advancements in pharmaceuticals and inpatient care are fascinating and give me hope for a healthier, happier future across the world. Still, I can't help but wonder whether care provider budgets are being balanced effectively between clinical and operational systems. I'd be interested to see what shift toward solutions such as ERP healthcare software would do to benefit the industry moving forward.
Too Much Clinical Focus?
It makes sense that healthcare organizations would prioritize their clinical systems when allocating resources - professionals in the sector want to see effective technology put in their hands to know that funds are being used intelligently. However, some of the most effective investments aren't necessarily for the exam room itself - hospital ERP systems that coordinate background operations are just as key to ensuring expedient, quality procedures throughout the institution. A sluggish supply chain or inadequate accounting tools can result in major slip-ups when it comes time to provide critical care.
I am in no way downplaying the importance of clinical tech - I'm simply agreeing with a sentiment that has been shared across the industry. For example, a recent Healthcare IT News article suggested that operational applications matter more than most health professionals think they do. It may be time to restructure healthcare priorities and see how enterprise resource planning can lead the sector to more functional and effective territory. The source pointed out that there are some circumstances in which ERP's advantages are undeniable, such as expansion projects and mergers.
"Financial modeling is critical in the early stages of a potential merger as it will project what the group will look like financially going forward," said Stuart Kertzner, partner-in-charge of the Health Care Consulting Group at Getty Marcus CPA, according to Healthcare IT News. "The modeling will project the cash flow and profitability of the group, both in its entirety and individually."
How to Spark a Change
Who is going to take the reins when it comes to leading healthcare toward operational improvements? According to Forbes, it will be the patients themselves who demand a more streamlined experience from their providers. This seems like the path of least resistance, and a lazy one at that. Healthcare institutions need to promote change from within if they want to secure a better future for their organizations and patients alike. Teaming up with an expert service provider is a powerful step in the right direction.