Installation of Dynamics CRM E-mail Router
I recently had the opportunity to install a CRM server and ran across an issue I hadn’t previously experienced when installing the Microsoft Dynamics CRM e-mail router.
During the first few steps of the CRM wizard installation process, you will encounter a screen where the Microsoft Dynamics CRM e-mail router identifies any prerequisite applications required for installing the server. One of the required components for the CRM e-mail router installation is Microsoft Application Error Reporting. Yet, when I selected the install button, the component failed to install.
That was a new one for me so I launched an Internet search on the error and came across this Microsoft Application Error Reporting post for Dynamics CRM e-mail router, which pointed me in the right direction for a solution. If you run into this issue when installing your CRM e-mail router, you should be able to address it by taking the following steps:
- Open the control panel
- Go to programs, programs and features
- Select Microsoft Application Error Reporting from the list of programs and features
- Select repair from the top navigation menu
Once the repair is complete, you should be able to move forward with the CRM e-mail router installation. I hope this helps if you run across this issue. If you have any other Microsoft Application Error Reporting questions, please feel free to ask them in the comments below.
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