Health Care Still Remains a "Patient First" Business
Published: May 20, 2014
The Center for Medicare and Medicaid Services' Meaningful Use policies are requiring hospitals to adopt programs that support electronic health records. As a result, these sanctions have bolstered the health care industry's investment in cloud computing, which will allow physicians and administrators to store and access information quickly and efficiently.
A Business of Relationships
Some would say the prevalence of technology in the medical sector may discourage patient-doctor relationships. Connectivity across social media outlets and telecommunications has created somewhat impersonal networking between individuals, but those in the health care industry are claiming that it enhances a hospital visitor's experience.
In an interview with MedCity News, former registered nurse and current Director of mHealth Product Management for Verizon Julie Kling claimed that cloud applications and other computing technologies are helping hospitals reduce costs and are changing the way ground-level workers conduct tasks on a day-to-day basis.
"Health care is a people business first and it's easy to forget that when creating digital health technologies," said Kling, as quoted by the news source. "It's ultimately about helping individuals lead healthy lives."
Due to the amount of skill needed in the department, a visit to the emergency room can drive up the cost of receiving treatment. This factor can't necessarily be helped, but providing information to those treating patients can greatly reduce the time people spend waiting in the ER - essentially turning over more profit for the hospital because more patients are being taken care of much faster.
Unifying All Aspects
The widespread implementation of digital technology in the health care industry is sure to burgeon private cloud adoption. These deployments are typically much more secure than public or hybrid counterparts and provide users with complete control over their networks. Ed King, managing director of health care consulting services for a risk management firm and contributor to Health Data Management, outlined a few preliminary steps hospital administrators should take before fully utilizing cloud-based technology:
- State the goals of the facility and what every department needs to do in order to make deployment a reality.
- Figure out how the solution will enhance patient relationships. Will an integrated cloud CRM system be necessary?
- Obligate the company supplying the technology to train all in-house IT personnel so that any future issues or upgrades can be addressed fluidly.
- Conduct information sessions with all employees.
- Help doctors and nurses understand how the system will change their day-to-day work schedule. What applications will make their jobs easier?
Once all staff members possess a comprehensive understanding of the system, putting the cloud infrastructure into action will be much simpler to complete.