Health360 Consumer Engagement

Consumer Engagement

Successful healthcare consumer acquisition and retention will be determined by how well organizations utilize technology, analytics, marketing applications, sales applications, customer service and support Web apps, and healthcare portals gain actionable insight. Healthcare organizations that are effective at consumer targeting can differentiate themselves by customizing interactions, uncovering consumer issues and offering a coherent customer experience.

Why Tribridge Health360 Consumer Engagement?

Organizations can use solutions like this one to leverage their patients and families to both identify and solve problems. For example, by including them in surveys or inviting them to serve as patient representatives on rapid improvement events, providers can develop an infrastructure that supports partnership and continued feedback from the family or customer perspective with advisory councils and committees.

Proactive engagement and outreach through managed marketing campaigns where your prospects are can put organizations in front of a consumer before they actually need care, increasing the chances for attracting new patients.

Uses

  • Population Segmentation
  • Marketing/Campaign Management
  • Care Collaboration
  • Integrate Patient and Family
  • Portals and Mobile tools
  • Service Personalization (VIP)
  • EMR, Cloud, and Device Integration

Learn More About Our Solutions For Your Industry