Adoption Essentials for Microsoft Dynamics CRM
Published: February 01, 2016
The lack of adoption of CRM systems can often prevent companies from getting a complete view of a customer across its touch points – much less ever implementing programs built toward maximizing the customer experience. Our objective is to help you move from a technology and task-based model to a more emphasized focus on the user and customer experience, so you can truly see return on you CRM investment.
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