Lighting Science Triples Growth with Microsoft Dynamics AX and CRM

Tribridge brought a tremendous amount of technical expertise to the project. The development model [within Microsoft Dynamics] is one of the best in the world. It’s not like SAP where you can’t make changes easily. You can change, track, trace and implement swiftly. It’s great.
Shane Hartman
Vice President of Information Technology


Lighting Science Group Corporation (OTCQB: LSCG) is a global leader in lighting solutions that are environmentally-friendlier and more energy-efficient than traditional lighting products. Lighting Science is committed to unleash the science of light to make people and our planet look, feel and heal better with award-winning, innovative LED lamps and lighting fixtures. Recently listed as No. 204 on Deloitte's Technology Fast 500, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America, Lighting Science has grown 512% over the past five years and has established itself as the leader in health and wellness lighting technology and solutions.

Business Situation

Prior to 2010, Lighting Science was using QuickBooks for accounting, a Microsoft Access database to manage manufacturing, and for CRM, but none of the products were measuring up. “We needed more scalability and flexibility to support our growing revenue levels and manufacturing requirements,” says Shane Hartman, vice president of information technology at Lighting Science. “Our previous solution was not a true MRP system, it crashed all of the time, it couldn’t handle simple tasks such as order reversals, and it would tell us that we had more inventory on hand than was actually in the warehouse,” continues Hartman. Additionally, as a publicly held company, Lighting Science was under mandate to begin using an auditable system for accounting with controls in place to prevent errant entries or deletion of financial data. “We needed a true ERP system with a tightly integrated front and back office,” says Hartman. “We have a big Microsoft stack here at Lighting Science, so it was natural for us to want to look at Microsoft Dynamics,” says Hartman. “My feeling is that if a company has MRP and inventory requirements, and wants a product that’s economical and works well with the Microsoft stack, Microsoft Dynamics AX is the right product.” After initially selecting Microsoft Dynamics AX, Lighting Science had a false start with a partner who failed to implement the product, and the company was looking for a partner who would be successful.