Success Story: Focusing on the Why: Evolving to a Learner-Centric Experience at Dunkin’ Brands
Published: July 12, 2016
Download the presentation materials from the Tribridge & Dunkin' Brands keynote at Cornerstone Convergence 2016 now.
Learning organizations are more challenged than ever in effectively impacting talent initiatives. Add to that, the complexities of operating a franchise model, in a global environment, and you have a scenario where the learning department has to be even more strategic and in sync with business needs.
In this session, you'll learn how Dunkin' Brands evolved their learning technology approach from "what" and "how" to a strategy focused on delivering a truly engaging and relevant experience to front line team members and providing superior value-add for franchisees. You'll hear how Dunkin's leadership embraced a learner-centric approach, crafting a strategy in collaboration with multiple business stakeholders and adopting technology solutions that re-shaped Dunkin's entire learning experience.
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