Wilkes Regional Medical Center Provides Integrated Care with Hospital Management

“Additional paper chasing has been eliminated with automated invoicing. Order controls and quick lookups are built into the Dynamics GP solution.”
Doug Brown


Wilkes Regional Medical Center is committed to being an outstanding medical center dedicated to the health of its community. The full service hospital in North Wilkesboro, North Carolina, carries out this goal with a 130 bed hospital and outpatient services including a dialysis center, home care and hospice, and a state of the art rehabilitation center and wellness center.

Business Situation

In the past, Wilkes relied on a legacy system that lacked the functionality to completely automate the medical center. A team was put into place to find an integrated IT solution and move off the AS400 platform to Microsoft SQL Server. Wilkes chose QuadraMed’s Patient Revenue Management solution and Materials Management solution for its Healthcare Information Systems (HIS). Because TribridgeMD Connectors offer pre-built integration between QuadraMed and Microsoft Dynamics GP®, it was a seamless decision for Wilkes to choose Dynamics GP for its ERP solution. From patient care to financials and revenue recognition, Wilkes found a fully integrated, automated solution.

Business Benefits

  • Created processes and checkpoints to support compliance
  • Eliminated two paper reports with automated financial reporting
  • Streamlined month-end depreciation of fixed assets
  • Cut paper-chasing for invoicing
  • Laid the groundwork for an integrated system
  • No longer dependent on IT for data