Most organizations depend on their partner for guidance on upgrades to Microsoft Dynamics, as well as support. What should you expect from your Microsoft Dynamics partner in terms of communication and help to ensure your solution is well supported? During this webcast, our panel of Dynamics ERP and CRM support specialists will discuss:

  • What types and models of support plans are available on the market
  • How to determine what type of support plan is best for your organization’s needs
  • Best practices for ongoing communication and support planning, 
  • When and how to plan for an upgrade 
  • What questions every customer should ask their partner today

Learn from experts: Sue Gamache, Chris Cognetta and  Randy DeMars from this online recording.

  • Duration: 52:50