Microsoft CRM 2013 Readiness: Support, Training, and Change Management

With so many the changes just around the corner  in the new version of Microsoft Dynamics CRM customers need to begin preparing to manage critical upgrade decisions. During this recorded webcast, CRM expert Cory Johnson and CRM MVP Chris Cognetta will discuss the key changes coming with CRM 2013 and how to prepare for them now. 
  • Duration: 01:09:37