For the last 10 years the Professional Services Maturity™ Benchmark report has uncovered the recipe for success used by leading Professional Service Organizations (PSOs). Moreover, it has documented the evolution in the technology being used to help organizations improve operations and achieve their goals. Understanding what ingredients drive success can impact how you manage your PSO in the future.
Join Dave Hofferberth, Founder and Managing Director of Service Performance Insight, as he reviews the latest results of the 2017 Professional Services Maturity™ Benchmark study. He will discuss the findings that point to a heightened need for project and services-driven organizations to utilize every application at their disposal to deliver services more effectively.
In addition, Fernando Corso, Senior Director, Professional Services at Tribridge will discuss how organizations can achieve long-term growth and profitability by leveraging integrated ERP, PSA and CRM solutions on a platform in the cloud.
Attend this webinar to learn:
Benchmark survey results highlighting how successful professional service leaders are performing
- Top market trends impacting organizational performance
- The importance of having visibility across sales and service delivery