Care Coordination in a Post-EHR World - How CRM and Mobile Tools are Enabling Change

As the healthcare industry transitions to a value-based system, communication with patients before and after their encounters with a health system will become paramount.

Customer relationship management software provides that connection. In a recent webinar hosted by Becker's Hospital Review, Damon Auer, vice president of healthcare at business application and cloud solution firm Tribridge, discussed the growing need for CRM tools and how they can benefit care providers.