Posts categorized as CRM

  • Why CRM Software Belongs in the Cloud

    CRM | 06 Feb 2014 | By Chris Cognetta
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    Why CRM Software Belongs in the Cloud
    CRM software needs the ability to adapt to the challenges of highly dynamic markets - and that's why companies are turning to cloud applications for these resources. Customer relationship management (CRM) programs are some of the most valuable assets for companies that have business models in which maintaining contact with clients plays a key role. Today’s business landscape hasn't been immune to the effects of social media on the broader culture. Increasingly, customers expect a...
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  • How CRM is Helping the Public Sector Keep Pace with Innovation

    Public Sector, CRM | 04 Feb 2014 | By Josh Jaquish
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    How CRM is Helping the Public Sector Keep Pace with Innovation
    Government agencies are finding that CRM tools offer them advantages similar to those that corporations are enjoying. Customer relationship management programs have proven their relevance to many private-sector organizations, especially those that have great amounts of customer and client data to keep track of. Companies have found that organizing this information and transforming it into actionable business insights allows them to provide much better experiences to their end-users and ultimately improve operational efficiency. These...
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  • CRM Customization for Developers: Where to Put Business Logic?

    CRM, Custom Software | 18 Dec 2013 | By Jeff Kaler
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    CRM Customization for Developers:  Where to Put Business Logic?
    As we recently discussed, the n-tier principle of Separation of Concerns is an important, and very useful, guideline to follow when designing a complex application. This principle calls for separating the components of an application (user interface, business logic, and data access) into distinct layers in order to simplify development, debugging, and code maintenance. For example, a user interface component, such as a web form, should only be responsible for displaying a business...
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  • The Wait is Over – Experience Microsoft Dynamics CRM 2013 Today!

    CRM | 08 Oct 2013 | By Chris Cognetta
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    The Wait is Over – Experience Microsoft Dynamics CRM 2013 Today!
    For months we have been talking about and preparing you for the new version of Microsoft Dynamics CRM 2013. With new navigation, a redesigned user interface, and increased functionality, we know this latest release will be a new and exciting experience for your organization! Today, our Tribridge CRM Team is happy to announce that Microsoft Dynamics CRM 2013 has been released into General Availability (GA)! So what does this mean for you? ...
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  • Physician Compensation: Volume to Value

    CRM | 17 Jun 2013 | By Dean Baumann
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    Physician Compensation: Volume to Value
    The many changes to the healthcare sector over the past decade, culminating in the passage of the Affordable Care Act, has moved the attention of large health systems from ‘fee for service’ to ‘pay for performance’ strategies. This shift has brought a new focus on existing measures such as clinical integration and a deeper emphasis on measures based on perceptions such as patient satisfaction. To accommodate this evolving healthcare environment, changes to the way physicians...
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